Cases we take
Falls and unsafe property
Property owners have to fix hazards they know about, or warn people about them. When they don't and someone falls, they can be responsible.
We take cases from falls on wet floors, broken stairs and rails, icy or unlit parking lots, loose rugs, and apartment hazards a landlord was told about and left.
These cases turn on what the owner knew and when. That evidence disappears fast: video is recorded over and floors are cleaned. The sooner we start, the more of it we can keep.
What we look into first
We go to the place, take our own photos and measurements, and ask the owner in writing to keep their video and records.
Store or building video
Incident reports and cleaning logs
Earlier complaints and repair requests
Lighting, signs and the condition of the floor or steps
Witnesses who saw the fall
What to do now
Do what you can. We can help with the rest.
- 01
Report it
Tell the manager or landlord, and ask for a copy of the report.
- 02
Take pictures
Photograph what made you fall, your shoes and your injuries, before anything changes.
- 03
Keep your shoes and clothes
Don't wash or throw out what you wore. It can matter later.
Questions we hear
The store says I should have watched where I was going. Do I still have a case?
Maybe. Even if you were partly at fault, you may still recover part of your losses. We look at the whole picture before telling you what we think.
I fell at my apartment complex. Is that different?
It can be. A landlord's duties depend on the lease and on what they were told. Bring the lease and any repair requests you made.
What if I fell at a friend's house?
Homeowner's insurance often covers these claims, so it's usually the insurer you're dealing with, not your friend.
Talk it through with us
The first meeting is free, and you don't need every detail ready.
Fees and case costs are explained in a written agreement before you sign anything.